1. Information We Collect
We may collect the following types of information:
- Personal details you provide (such as name, email address, phone number, and address).
- Information related to enquiries or service requests.
- Technical data such as IP address, browser type, and cookies when you browse our website.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide requested services.
- Process orders and manage customer relationships.
- Improve our website, services, and customer experience.
- Send updates, offers, or marketing communications (only if you have opted in).
3. Data Protection
We take appropriate measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Your personal information is stored securely and only accessible to authorised personnel.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with trusted service providers who help us operate our business, always ensuring they comply with strict confidentiality obligations.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, although some features of our website may not function properly as a result.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your personal data, where legally permissible.
- Withdraw your consent to receive marketing communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: info@edenpv.co.uk
